Florist & Wedding Venue Partners

These Terms of Service explain the rules for buying flowers, foliage, and related products from The Little Farm That Could. When you place an order, you agree to follow these terms.

1. Orders & Seasonal Availability

We grow and harvest all flowers and foliage based on the season. The availability, amount, colors, types, and stem lengths can change depending on the weather, how the crops grow, and when we harvest.We do our best to provide the flowers and amounts you ask for, but we cannot promise a specific flower or color until your order is confirmed.If a flower you requested is not available, we will let you know as soon as we can and talk with you about other options if needed.

2. Order Confirmation

Your order is confirmed once we agree on the flowers, amounts, price, and pickup or delivery details.If you have a large wedding or event order, we recommend ordering early so we can meet your specific flower and color requests.

3. Pricing & Payment

Prices depend on the flowers, foliage, amounts, and services you include in your order.Prices can change depending on the season, how the crops are doing, the size of your order, and delivery needs.We will let you know about any taxes or delivery fees before you finish your order.We will confirm payment details with you when you book. Some orders may need a deposit or full payment before we harvest or deliver.

4. Changes to Orders

We know that wedding and event plans can change. We will do our best to adjust your order if we can.Changes depend on what flowers are available, when we harvest, and if we can prepare your new order in time.If you have a large order, please let us know about any changes as early as you can.

5. Cancellations

Cancellation rules can change based on how big your order is and when you cancel.Since we grow flowers for each season and may prepare them ahead of time, you might not get a refund if you cancel close to the harvest or delivery date.We will tell you about any special cancellation rules for large or custom orders when you book.

6. Flower Quality & Natural Variation

Our flowers are grown locally and are natural products. It's normal for them to vary in color, size, shape, stem length, bloom stage, and appearance. This is part of what makes seasonal flowers special.We harvest and handle our flowers with care to give you the best quality we can. Still, you should expect some natural differences and small imperfections in farm-grown flowers.

7. Substitutions

If weather, crop issues, pests, disease, or other problems affect the flowers you want, we may need to use a different variety, color, or similar seasonal flower of equal value and look.We will talk with you about any major substitutions before we fill your order. We will not make big changes without your approval.

8. Pickup

You can pick up your order at The Little Farm That Could in Campbellford, Ontario, by making an appointment.We will set up your pickup time ahead of time. After pickup, you are responsible for making sure the flowers are transported in a suitable vehicle and handled with care.After you pick up your order, you are responsible for the flowers.

9. Delivery

We may be able to deliver within our service area, depending on our routes, your order size, the weather, and our schedule.Delivery fees may apply, and we will confirm them before you finish your order.You are responsible for giving us the correct delivery details and making sure someone is there to receive the order at the agreed time.After the flowers are delivered and accepted, you are responsible for their care and condition.

10. Flower Care

Fresh flowers need proper care after you pick them up or they are delivered. We will give you basic tips to help keep them fresh and looking good.Once you have received your flowers, we cannot be responsible if they deteriorate because of improper storage, handling, temperature, hydration, transport, or other conditions.

11. Weather & Unforeseen Conditions

Because we are a working flower farm, our availability depends on the weather and how our crops are growing.

Extreme weather, crop failure, disease, pests, transport problems, or other things we cannot control may affect your order.If something stops us from filling your order as planned, we will let you know as soon as we can and try to find a good alternative if possible.

12. Liability

We will do our best to provide flowers that match your order and meet our quality standards.To the extent permitted by applicable law, our liability relating to an order will be limited to the amount paid for the affected products.We are not responsible for any indirect or extra losses that happen because of the use, delay, substitution, or unavailability of flowers.

13. Product Use

The flowers and foliage we supply are meant for professional floral design, weddings, events, decoration, or other uses we agree on.You are responsible for making sure the products are right for how you plan to use them.

14. Privacy

We will handle any personal or business information you give us for your order according to our Privacy Policy.

15. Changes to These Terms

We may update these Terms of Service from time to time if our business practices or requirements change.The latest version on our website will apply to any orders placed after the new terms start.

16. Questions

We value our relationships with local florists and wedding professionals. If you have any questions about these terms or want to talk about a specific order or partnership, please contact us before you order.